100% 5-Star Reviews Since 2023

See what homeowners and businesses across the Charleston area are saying about working with Todd Mason and Coastal Shade Pros.


At Coastal Shade Pros, every project is personally overseen by owner Todd Mason. Backed by responsive local service, premium products, and expert installation, our team has earned 34 Google Reviews since opening in late 2023—all 5 stars.

CUSTOMER REVIEWS

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    “Coastal Shade Pros did a phenomenal job on our project. From getting measurements to getting the custom order established and then to the timely and flawless installation, the experience was second to none. If you are looking for retractable shades/screens, Todd at Coastal Shade Pros is your guy.” 


    - Kristina J.

    Ladson, SC 

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    “We highly recommend Coastal Shade Pros! Everything from communication, cost, and process was easy and stress free. Todd was responsive, knowledgeable, and extremely helpful while helping us decide what type of motorized screen to purchase. Setup was under 1.5 hours, and the team did an amazing job. The screen is gorgeous and helps with bugs and keeping the temperature down. We love it!” 


    -Shawn M. 

    Moncks Corner, SC

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    Beginning with the initial meeting with Todd Mason through the installation of the awning by his crew, the professionalism and craftsmanship that was exhibited was stellar. I will definitely send my friends and contacts in the direction of Coastal Shade Pros. We are very satisfied regarding our decision in making this home improvement investment.” 


    -Jim W.

    Mount Pleasant, SC

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    “Great communication, service, and product. Need 10 stars!” 



    -Marnie R.

    Mount Pleasant, SC

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    “Love my new shade. These guys are great to work with. They keep things simple and can do an install very quickly. It’s like having another room!” 


    -Kathryn S.

    Mount Pleasant, SC

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    I've known Todd for years, and when I heard about his new business, I became intrigued. I never researched garage screens before, and Todd's detailed explanation from selecting the screen style to the final installation was perfect timing. Seeing the screen in person sealed the deal. In a corporate world, having someone like Todd who genuinely cares about their work is refreshing. I highly recommend Coast Shade Pros and their automatic screen. But don't just take my word for it—check it out for yourself! 


    -Cory A.

    Bluffton, SC

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    “Great communication, knowledge, options, and product. Plus super fast delivery and installation. We love our new awning. Thank you!” 


    -Marcia H.

    Charleston, SC 

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    “I just had motorized screens installed on my garage. I absolutely love them. No more worrying about keeping debris and critters out of the garage. It was a pleasure working with Todd and his team. They were pleasant and very knowledgeable of the process. Thank you again!! Job well done!!” 


    -Barbara M.

    Ladson, SC

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    “We can't say enough about Todd and his team at Coastal Shade Pros. From the free consultation through final install, they've been super friendly and very responsive. We are absolutely thrilled with our new motorized screens on our back porch. We highly recommend Coastal Shade Pros!” 


    -Micah F.

    Charleston, SC

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    “Our experience with Coastal Shade Pros has been exceptional. From our first meeting with Todd Mason, we were confident that we found the right company and solution for our porch project. Of the multiple products we researched, Todd’s review of his motorized screens and how they would be installed on our porch convinced us they would satisfy all our requirements. Will and John did a great job with the installation. They were respectful of our property, completed the project in one day, cleaned up the site, and reviewed the operation of the screens using the remote. The result is exactly what we wanted. We can now open or close the porch as much or as little as we want for both privacy and protection from the sun; we can keep the rain out when closed completely; and no changes were made / required to the porch structure. Todd and Will did a great job of communicating utilizing text, email, and phone keeping us informed through the entire process. We highly recommend Todd Mason and Coastal Shade Pros for your motorized screen needs.”

     

    Rick M., 

    Charleston, SC

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    “Awesome to work with!!! Todd knows his stuff, took good care of us – recommend to everyone!”


    -M.R.

    Charleston, SC

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    “Recently worked with Coastal Shade Pros on a combo project. We needed them to remove motorized shades for us to build out and install windows on a patio. They were prompt, great to work with, and without them, we wouldn't have been able to complete our part of the project. Our project came out amazing. Homeowner was over the moon, and Coastal Shade Pros made it happen for us on a short notice!”


     -Matthew Flath

    New South Windows

    Charleston, SC

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    “Very nice customer service on the phone. They came out and assessed what I needed. Excellent communication. Install was great. Nice guys. Will recommend Coastal Shade Pros to anyone in need of cool blackout automatic shades. Thank you for what you provided.”


     -Archie P.

    Santee, SC

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    “Coastal Shades Pros is a great group to work with, and we love our new awning! Todd was


    professional, knowledgeable, and easy to communicate with from quote to install. Our awning is


    absolutely wonderful and looks amazing! A great experience overall.”




     -Amy E.

    Ravanel, SC


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    “Beginning with the initial meeting with Todd Mason through the installation of the awning by his crew, the professionalism and craftsmanship that were exhibited were stellar. I will definitely send my friends and contacts in the direction of Coastal Shade Pros. We are very satisfied regarding our decision in making this home improvement investment.”


     -J.W.

    Mount Pleasant, SC (Park West) 

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    “Excellent work and very professional service!”


     - Dee V.

    Mount Pleasant, SC 

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    “All aspects of their work, from sales to communication to scheduling to installation, were excellent. Todd is extremely professional and on top of all aspects of the work. Highly recommend.”


     -Jerry A.

    Hilton Head Island, SC

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    “I would highly recommend Coastal Shade Pros. Their warranty is the best out of other companies that we got estimates from. The owner, Todd, is a great person to work with, very reliable & punctual. The lead time was only 2 weeks from estimate to install time. We are very happy with our awning. Thank you, Todd & your crew, for doing a fantastic job!”


     – Anthony O.,

    Summerville, SC 

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    “Todd was absolutely amazing to work with. He called me within minutes of me putting in a quote request online. We set up an appointment and he was extremely prompt. The communication from beginning to end was top notch. My grandmother loves her new awning, and I know I’ll definitely be using them when I’m ready to install one at my own home.”


     -Rachael K.

    Johns Island, SC

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    “I’m really impressed with the friendly service and quick installation provided by Coastal Shade Pros. They were right on time like they said they would be, and I’m happy with the installation.”


    -Antheus H.

    Moncks Corner, SC

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    “I have been wanting motorized screens for over a year but was having a hard time finding anyone who installed them. Saw Todd’s post on Facebook and reached out. From the very first interaction to the last, he was friendly, informative, and fair. He is meticulous with installation and believes in giving the best customer service. I am extremely happy with my screens and recommend Todd to anyone wanting to know more about them.” 


    -Karri D.

    Summerville, SC

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    “Everything went according to plan. They arrived on time and finished the job in less than 2 hours. Todd was very thorough explaining everything about the operation of the awning. I would highly recommend Coastal Shade Pros.”


     -Dave P.

    Johns Island, SC

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    “Todd was awesome to work with, and his work crew was very efficient. Response times from Todd were immediate and helpful. We decided after the installation of our first awning to get a second one. Very satisfied with all aspects!”


     -Kara B.

    Summerville, SC

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    “Todd with Coastal Shade Pros was fantastic to work with. They did a remarkable job on the installation of my retractable screen. I was very impressed with the timeliness and the professionalism, as well as the quality of the job. Thank you, Coastal Shade Pros, for a job well done.”


     – Henry B.

    Summerville, SC

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    “From the very first meeting with Todd, he was professional and more than knowledgeable! He did exactly what he said, on time! The install was so easy, and it looks beautiful!!!! I can’t wait to sit outside now!!!! It even has lights!! I’m so happy with the quality of the awning and their professionalism!!! Thank you!”


     -Beth D.

    Charleston, SC

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    “Great service and awesome folks!”


    -Tina H.

    Summerville, SC

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    “Great working with Todd. I was able to get exactly what I wanted. My fish are very happy.”




    –June G.

    Charleston, SC

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    “Todd with Coastal Shade Pros was fantastic to work with! We receive SO MANY compliments on our motorized screens - we love them! Makes going in and out to the pool so much easier and is definitely a ‘wow’ factor for our backyard! If you are thinking about getting motorized screens, you won't regret it! Reach out to Todd, he will take great care of you :)”


     -Courtney K.

    Summerville, SC

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    “Professional folks with friendly attitude!! Enjoyed doing business with them.”


     -William R., Saint

    Matthews, SC

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    “From the time I requested pricing to completing the installation, this has been a very happy experience. Todd was on time for our initial meeting, and pricing was sent the same day. Placing the order was very easy. Todd assisted us with our color/fabric selections and kept us in the loop from the day we ordered to scheduled installation date. The awning was installed today as promised, and the crew did a great job. The awning is very good quality as well. I highly recommend Todd and his team!!”


     -Wendell V.

    Summerville, SC

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    “Fantastic job by Tood and his crew!!! Great communication and quick responses to questions. Install went off without an issue and very pleased with our new retractable awning. Thank you!!!”


     -Keith M.

    Charleston, SC

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    “I highly recommend Coastal Shade Pros! They are the best. Todd was great and helped us to realize our vision! The whole crew was so friendly and professional! And the best part is, we didn’t have to wait forever to get our shade up! We couldn’t be happier with our new shades.”


     -Michelle A.

    Hilton Head Island, SC

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Why Reviews Matter

  • All 5-Star Rated since 2023
  • Trusted by Charleston homeowners and businesses
  • Consistently praised for professionalism, communication, and craftsmanship
  • Installed by local owner Todd Mason and his expert team
Customer review of a house with text about professionalism and craftsmanship. The review is for a home improvement service in South Carolina.